Oferta de socioJoin our team 100% dedicated to a top client in the pharmaceutical sector! We’re looking for a hands-on consultant to drive a global loyalty program and support the digital commerce roadmap.
What You’ll Do:
- Shape and manage the global loyalty program and backlog.
- Collaborate with internal teams and external agencies to deliver e-commerce projects.
- Translate requirements into actionable user stories and ensure smooth Agile delivery.
- Propose improvements and bring new ideas to enhance customer loyalty online.
What Success Looks Like:
- Roll out a new e-commerce website in at least one market.
- Become a trusted partner for Digital Commerce and technical teams.
- Take ownership of the loyalty backlog and contribute to shaping the global program.
Why Join Us:
Work in a dynamic, high-impact environment with direct exposure to a top pharma client and global digital initiatives.
RequirementsExperience
- 4+ years of experience in digital product, e-commerce, or loyalty-related roles.
- Proven experience working with CMS-driven websites and customer-facing digital platforms.
- Experience coordinating with external development agencies.
- Hands-on experience working in Agile/SCRUM environments.
- Experience supporting global or multi-market digital initiatives.
Technical & Product Skills
- Strong understanding of website development concepts and digital delivery.
- Ability to translate business needs into clear technical requirements.
- Familiarity with e-commerce ecosystems and integrations.
- Experience using tools such as Jira and Confluence.
Soft Skills
- Strong project management and organizational skills.
- Comfortable operating in complex, cross-functional environments.
- Proactive mindset with the ability to propose ideas and improvements.
- Clear communicator, able to work effectively with both business and technical stakeholders.
- Fluent in English; additional languages are a plus.
Nice to Have
- Previous experience with loyalty programs, CRM, or customer engagement platforms.
- Experience working in global organizations.
- Understanding of personalization or customer engagement strategies.
